Frequently Asked Questions
1)Where is your main market?
First Optoelectronic lighting limited mainly exported to Europe and North America where needed
High quality LED products. This area sales account is about 70% -80% of our total sales.Market demand is increasing in other areas, we are also actively promoting to other areas
.2) What LED brands are you usually use?
high-power LED mainly used Cree, Osram,Philips, Everlight.COB LED mainly used Bridgelux and Philip,SMD LED mainly used Epistar.
3) Delivery time?
15 days. For large order,need 30 days.And more time will be spend for Customized products
4) Can First Optoelectronic lighting limited do customized products or OEM products do?
First Optoelectronic lighting limited could make customized products ,we have a lot of OEM experience. Can be completely done custom size, design, product labeling and packaging labels.
5)Do you have a quality product guarantee?
Yes,we have.First Optoelectronic lighting limited generally offer three-year warranty. During the warranty, free
Could replacement of damaged parts by free, for more details,please see the warranty agreement of First Optoelectronic lighting limited .
6) Does your company design the product by yourself?
Yea,we designed and developed products by ourselves .
7) How to buy First Optoelectronic lighting limited products?
When you want to buy products from our company, then you can send an email to sales@first-lighting.com or
call us at 86-0755-28927866, see “Contact Us.” We will fast reply within 12 hours .
About Under cabinet Lights:
1.Does your FL0301 cabinet light comply with ENERGY STAR 2.0 Section 9.4?
Our FL0301 cabinet light meets the requirements of the Energy Star standard, please see the parameter comparison table
2.How do I protect my eyes by using your FL0301 cabinet lights?
Use our cabinet light in accordance with the specifications, can effectively protect the eyes, see Blog-Eye Health&Under cabinet light article for details